I haven’t taken the South west trains from Waterloo to Epsom in newrly three years. Recently , I took one and “no surprise” , the 1st train got cancelled and the one after it delayed by nearly 20 min. It is as if I’ve been taking the train all along. Over the years, the Service got even worse. Traines are delayed and cancelled everyday , pretty much on every line. With the amount of money you are charging people , you can at least have the decency to run trains on time. Terrible system , terrible company , terrible service.